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COVID-19 has made many of us wary of booking a ski holiday this winter, but tour operator Crystal Ski Holidays are doing everything they can to protect your holiday and get you to the mountains.

Winter’s for the skiers, snowboarders and sit-back-and-socialisers. It’s first lifts or lie-ins. Pizza on the piste or fondue by the fire. Bar time, spa time or snowy adventure time. It’s always been just what you want it to be.

We’re all different when it comes to skiing – some of us like a quiet resort, some of us like the hustle and bustle. Some of us are happy cruising blues, some of us want to get stuck into the powder. Some of us will ski all day, some of us enjoy a long lunch and several hot chocolate stops.

Whether you’re keen to uncork a bottle before you’ve unclipped your ski boots or are looking forward to sleigh rides, dog safaris, toboggan runs, snowmobiling trips and ice-skating, we all have our own way of finding new heights of enjoyment in the snow. 

Skiing holidays give us some of the most unforgettable memories of our lives – mastering those first Bambi-like turns in ski school, nailing that first red run on the last day of your holiday, the exhilaration of breezing down a deserted run when it seems you have the whole mountain to yourself, tackling the tricky black you looked at from the chairlift and thought ‘it doesn’t look too bad’, taking your first forays into the powder and suddenly wondering where the ground went! And how about the sense of triumph you feel when you’ve found your way down the piste in a whiteout.

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And then there are the off-slope pleasures – sitting on a sunny terrace with a big fat hot chocolate with extra cream, turning your face to the sun and soaking up the warm rays, laughing with the kids as you whizz down a toboggan run, heading to the sauna or pool to ease your aching limbs, enjoying a beer al fresco as you go back over your day watching the sun go down. Even falling asleep in a comfy armchair with an undrunk cup of tea next to you. Golden memories, and we’re looking forward to making some more.

The mountains are waiting and Crystal is eager to take you out there again. You can book and travel with confidence thanks to the Crystal Holiday Promise – which includes COVID Cover and free amends if your plans have to change. And of course, your holiday will be protected by ABTA and ATOL too.

You’ll get expert service every step of the way and you can download Crystal’s free Ski Explorer app to get snow reports, resort info and loads more.

Plus, with more than 100 resorts, they can help you find the ski holiday that’s right for you. We know there’s no one way to winter, but however you do it, do it with Crystal Ski Holidays. 

 

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The Crystal Holiday Promise

Free COVID cover

Free COVID Cover insurance for all customers to be used alongside travellers’ usual travel/winter sports insurance. The COVID Cover covers overseas COVID-19 testing costs, repatriation if medically required, self-isolation costs and new return flights home.

 

Free amends

Customers can make free amends on holidays to any destination up to 28 days before departure. And anyone diagnosed, with symptoms or asked to self-isolate can also amend for free as can customers impacted by local UK lockdowns.

 

Cash refunds

If a holiday has to be cancelled for reasons related to COVID-19, customers will be contacted and will receive a full cash refund for the amount you paid.  Or they can amend for free to another holiday if that’s what they would prefer. And if there are overseas local restrictions that impact your ability to get on the mountain – like the ski area is closed due to COVID-19 – Crystal will contact you to amend or you can cancel your holiday for free.

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Quarantine-free

Crystal won’t operate holidays to resorts where it’s known customers will need to self-isolate or quarantine when they get there or when they get back home. If a destination is added to the quarantine list before travel people can amend or cancel your holiday for free.

 

Following Foreign Office advice

If the Foreign, Commonwealth & Development Office (FCDO) advice changes before travel or during a customer’s holiday, they will be contacted to discuss the next steps. If a destination goes on the ‘all but essential travel’ list, customers can amend or cancel for free.

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24/7 support

Customers will be contacted before departure with updates on the latest regulations in place in their resorts.  And whilst away can access 24/7 support with the Crystal team on standby on the end of the phone.

 

Book with confidence

Crystal are part of the TUI AG Group of companies, one of the world’s leading travel groups. All of their package holidays include flights, transfers and accommodation, and are ABTA and ATOL protected.

 

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